Terms of Service

These Terms of Service (the “Terms”) are an agreement between you and InPlaay Inc. (“InPlaay”, “we”, “us”) for your use of the InPlaay website, apps and Chrome extension (the “Services”). By creating an account, booking an interview, opening a shared link, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you use InPlaay for a company, you agree on its behalf and confirm you’re authorized to.

1. The Services

InPlaay helps candidates find jobs that fit them, understand how they fit, and reach the people hiring; and helps recruiters and employers find candidates, contact them, schedule interviews and track them through each job. We may change, add or remove features. If we remove a paid feature you rely on, we’ll tell you in advance and, where appropriate, offer a prorated credit.

2. Accounts

• You must be at least 16, and old enough to form a binding contract where you live.
• Give accurate information and keep your sign-in secure. You’re responsible for activity on your account; tell us right away at support@inplaay.com if you think it’s been misused.
• A recruiter workspace belongs to the company that set it up. Its administrators control who has access and the data in it.

3. For candidates

• Your resume and profile must be truthful and yours to share.
• You choose what employers see. When you send a job brief or reach out, you’re sharing that brief and the resume you chose for that job with the people you send it to. You can turn a brief link off at any time.
• Competitive insights are anonymous counts based on the information available to us; they may be incomplete and aren’t a prediction of the outcome.
• Connecting a calendar lets us find your interviews and count them, anonymously, in other candidates’ insights for the same job, as described in the Privacy Policy. You can disconnect at any time.

4. For recruiters and employers

• Lawful use of candidate information. You’ll use information about candidates only to recruit for real jobs, and in compliance with privacy, employment and anti-discrimination laws, including making hiring decisions yourself and not on the basis of any protected characteristic.
• Your decisions are yours. InPlaay’s assessments are inputs to your judgment. You’re responsible for your hiring decisions and for any notices or consents your jurisdiction requires when you use automated tools in hiring.
• Accurate records. Keep the stages and interviews you record accurate; they drive what candidates see in anonymous insights.
• Shared links you create can be opened by anyone who has them. Share them only with people who need them for the hiring decision, and turn them off when no longer needed.
• Candidate requests. If a candidate asks you to stop contacting them or to delete their information, you’ll honour it, and tell us if it concerns information that came from InPlaay.

5. Plans, payments and cancellation

• InPlaay Pro for candidates is offered monthly ($30), every 6 months ($135, paid up front) or yearly ($250, paid up front), in the currency shown at checkout, plus any applicable taxes. Recruiter pricing is shown when you buy.
• Automatic renewal. Plans renew automatically at the end of each period at the then-current price until you cancel. We’ll tell you before a price change applies to you.
• Cancelling stops your plan from renewing. You keep access until the end of the period you’ve paid for. Plans paid up front aren’t refunded, except where the law requires a refund.
• Usage limits described on the plan (for example, searches, fit checks or contacts per month) apply and reset each month; unused amounts don’t carry over unless the plan says so.
• Payments are processed by our payment processor. If a payment fails, we may pause paid features until it’s resolved.

6. Your content and our license

You keep ownership of what you upload or enter: resumes, job descriptions, notes, messages and other content (“Your Content”). You confirm you have the rights to provide it, including any consents needed for personal information of others that you provide.

You grant InPlaay a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, copy, process, analyze, adapt, translate, display and create derivative works from Your Content (such as fit assessments, summaries, briefs and matches), for as long as needed to:

• provide, secure and support the Services, including sharing content in the ways you choose or the Services describe;
• improve and develop InPlaay’s products, matching and models; and
• create de-identified or aggregated data (information that no longer identifies you or anyone else), which InPlaay owns and may use for any lawful purpose, including market insights.

Our service providers may exercise this license only to provide services to us. This license is limited by our Privacy Policy and by privacy law — it doesn’t let us sell your personal information or use it in ways the Privacy Policy doesn’t describe. It ends when Your Content is deleted, except for de-identified or aggregated data and content others have received from you through the Services (for example, a brief you sent).

Feedback. If you send us ideas or suggestions, we may use them without obligation to you.

7. AI output

InPlaay uses AI to read resumes and job postings and to write assessments, summaries, titles and message drafts (“Output”). Output can be inaccurate, incomplete or out of date. Review it before relying on it or sending it. Output isn’t legal, career or employment advice, and InPlaay doesn’t guarantee any job, interview, candidate or hiring outcome. You may use Output you receive for your own recruiting or job search.

8. Messaging, LinkedIn and anti-spam

• You’re the sender. Messages sent through InPlaay or the Chrome extension — on LinkedIn, by email or otherwise — are sent by you, from your accounts, and you’re responsible for their content.
• Follow LinkedIn’s User Agreement and any limits it sets. The extension sends only messages you ask it to send; don’t use it for bulk or automated messaging LinkedIn doesn’t allow.
• Comply with anti-spam laws, including Canada’s Anti-Spam Legislation (CASL), the US CAN-SPAM Act and European e-privacy rules: have the right to contact each person, identify yourself, and honour requests to stop.
• InPlaay may limit how many messages or contacts you can send to protect recipients and the Services.

9. Acceptable use

Don’t:

• use InPlaay for anything unlawful, deceptive or discriminatory, or to harass anyone;
• upload content you don’t have the right to share, or that is false, harmful or infringes someone’s rights;
• scrape, copy, resell or redistribute InPlaay data or candidate information outside the Services, or build a competing database from it;
• access other workspaces’ or users’ data, get around usage limits or security, or share accounts;
• reverse engineer the Services except where the law allows, or interfere with their operation;
• use InPlaay to send spam or unsolicited bulk messages.

10. InPlaay’s property

InPlaay and its licensors own the Services, including the software, design, models, databases, and the InPlaay name and logo. We give you a limited, non-exclusive, non-transferable, revocable right to use the Services under these Terms. Nothing else is licensed to you.

11. Third-party services

InPlaay works with services we don’t control, such as LinkedIn, Google and Microsoft calendars, and our payment processor. Your use of them is governed by their terms, and we’re not responsible for them. Connecting a calendar is optional and can be undone at any time.

12. Suspension and termination

You can stop using InPlaay and delete your account at any time. We may suspend or end your access if you break these Terms, create risk or legal exposure for InPlaay or others, or if required by law; where reasonable, we’ll give notice first. Sections that by their nature should survive (including 6, 7, 13, 14, 15 and 16) survive termination.

13. Disclaimers

To the fullest extent the law allows, the Services and all Output are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. InPlaay doesn’t warrant that the Services will be uninterrupted or error-free, or that any candidate, job, interview or hire will result.

14. Limitation of liability

To the fullest extent the law allows, InPlaay won’t be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or opportunities, and InPlaay’s total liability for all claims relating to the Services is limited to the greater of the amount you paid InPlaay in the 12 months before the claim or CAD $100.

Some places don’t allow these limits, so they may not all apply to you. Nothing in these Terms limits liability that can’t be limited by law, or your rights as a consumer under the law where you live.

15. Indemnity

If you use InPlaay for business, you’ll defend and indemnify InPlaay against claims arising from Your Content, the messages you send, your hiring decisions, or your breach of these Terms or the law, except to the extent caused by InPlaay.

16. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules, and the courts of Ontario have jurisdiction. If you’re a consumer, you also keep the protection of the mandatory laws of the place you live, and you may bring claims in your local courts. Before starting a formal dispute, please contact us at support@inplaay.com so we can try to resolve it.

17. General

• Changes. We may update these Terms. We’ll post the new version here with its effective date and, for significant changes, tell you in advance by email or in the app. Continuing to use InPlaay after changes take effect means you accept them.
• Entire agreement. These Terms, the Privacy Policy and any plan terms shown at purchase are the whole agreement between us about the Services.
• If part of these Terms can’t be enforced, the rest still applies. Not enforcing a term isn’t a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets.
• Language. The parties have required that these Terms be drawn up in English. Les parties ont exigé que les présentes soient rédigées en anglais.
• Contact: support@inplaay.com. InPlaay Inc., Ontario, Canada.